Many online instructors are challenged with the task of providing quality feedback that students can use to gain the most from an online course. It may sound like a simple task, but at times can be a major challenge. Instructors struggle with building a relationship with students because they are not tangibly present in the classroom. This article will outline some steps that online instructors can incorporate into their classroom in order to provide students with valuable feedback.
1) Interact with students in the discussion forum. Most online schools have requirements for students to meet in the discussion forum. It can become increasingly difficult to post regarding the same topics for students. It can be helpful for students to see interaction with their instructors in the forum. Post new and challenging followup questions that promote critical thinking. Got an interesting article? Post a new topic titled "Good Read!" or "Interesting Facts" and include the article and source. Ask the students for their feedback and thoughts on the submission. This may be the breathe of fresh air that your students need!
2) Provide paragraph breakdowns in assessing student submissions. Students appreciate feedback, especially when there is something that they could have done better. Providing a paragraph (or two) dedicated to what they did "right" and what they could have done "better" will help them to improve on subsequent assignments. Remember to always start with a positive and what was done well. This is encouragement for the student that shows them they are on the right track, and can improve!
3) Attach grade documentation that provides feedback directly inserted into the submission. One common way to grade assignments in the online world is to download the assignment and use a different color font to edit the assignment, providing suggestions, and of course, positive feedback! This is an effective way to grade online because it allows the student to see exactly what improvements should be made, and how. It is also easier for students to review in this manner because the text is highlighted in their papers.
4) Provide a rubric prior to assignment submission, and use the rubric when reporting grade information. Many schools require instructors to create rubrics for students prior to assignment submission. However, other schools do not. In any case, rubrics are amazing tools that give students a clear picture of what is expected from them. In this case, the instructor could attach a rubric to the students grade, and provide a point by point break down on what was done well versus what could have been done better. The student can see exactly where points were lost and gained and subsequently learn how to improve.
5) Provide answer key after assignment has been submitted. If the course calls for a specific type of response, it is beneficial for students to see exactly whats expected. This allows students to see exactly what should have been submitted, and the quality of work expected by the instructor.
The online classroom has many tasks that are similar to the traditional classroom. There are also many tasks that must be enhanced due removing the component of "hands on". With the steps mentioned above it can be much easier providing quality, consistent feedback to your students!
Nicole Hickland Harris is a professor teaching several courses in the area of information technology. Nicole also runs her blog full time http://www.educatedandfabulous.com.
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